We recently had one of our Hyper-V servers reboot due to an unscheduled Windows update that affected about 25 of our servers causing them all to reboot. They are coming back online now. We apologize for this inconvenience. If you were disconnected from the server you can go ahead and log back in now. We will continue to monitor if any other unscheduled Windows update patches will occur elsewhere. If you have any issues logging please go to the https://r360.com/chat page for assistance
Apr 11, 2024 - 09:00 PDT
Welcome to system status page for R360 CLOUD Hosting for QuickBooks Remote Desktops. We will provide information here on system Maintenance, Upgrades and Performance as well as send email/txt notifications to subscribers when such incidents take place. Your an always come to our https://r360.com/chat for chat support between 7 AM EST - 8 PM PST.
This coming Saturday April 27th, 2024, we will be performing our quarterly security updates, and this will require to reboot all servers at 4:00 PM PST / 7:00 PM EST. The update window should take a total of 1-4 hours. Please make sure to exit QuickBooks and other applications by 3:00 PM PST / 6:00 PM EST and click Start>0-LogOff out of your server sessions. We will send a notification after the updates are complete for you to log back in.
If you have any issues post update, please come to our LiveChat https://r360.com/chat.
Best regards,
R360 Cloud Hosting Support Posted on
Apr 25, 2024 - 07:48 PDT
Completed -
The scheduled maintenance has been completed.
Apr 21, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 PDT
Scheduled -
Dear R360 Cloud Hosting Customers,
This coming Saturday April 20th, 2024, we will need to update and reboot all servers starting at 9:00 PM PST / 12:00 AM EST in order to install Microsoft Windows Critical Updates that recently were released. The update window should take a total of 3-5 hours. Please make sure to exit QuickBooks and other applications by 9:00 PM PST / 12:00 AM EST and click Start>0-LogOff out of your server sessions. We will send a notification after the updates are complete for you to log back in.
If you have any issues post update, please come to our LiveChat https://r360.com/chat.
Best regards,
R360 Cloud Hosting Support
Apr 17, 10:49 PDT
Apr 20, 2024
Unresolved incident: R360 Cloud Hosting - Unscheduled Windows Update.